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Terms and Conditions

Last updated: October 2026

Introduction

These terms and conditions govern your use of the Option Finance Ltd website and our mortgage broking services. By using our website, you accept these terms in full. If you disagree with any part of these terms, you should not use our website.

About us

Option Finance Ltd is an appointed representative of Finance Advice Group Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA reference number is 788478. We are registered in England and Wales under company number 10906532. Our registered office is 119A Friar Gate, Derby, Derbyshire, DE1 1EX.

Our services

We provide whole-of-market mortgage advice and broking services. We are not tied to any single lender and will search the market to find suitable products for your circumstances. Your initial consultation is free. For a straightforward case our broker fee is £499 in total: £299 on application and £200 when your mortgage offer is issued. The £299 is refundable if your application is declined, but not if you withdraw after it has been submitted. The fee is £999 where income is complex or there are some credit problems, and £1,499 for heavy adverse credit such as a bankruptcy, as far more work is involved. These are paid the same way: part on application, refundable if the mortgage is declined, and the rest when the mortgage offer is issued. Commercial and bridging fees are confirmed in writing. We explain and confirm all fees before you proceed.

Website content

The information on this website is provided for general information purposes only. While we endeavour to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information.

Any reliance you place on such information is strictly at your own risk. The content of this website does not constitute financial advice.

Mortgage calculators

The mortgage calculators on this website are provided for illustrative purposes only. The results are estimates based on the information you provide and do not constitute a mortgage offer or guarantee of lending. Actual rates, fees, and terms will depend on your individual circumstances and are subject to lender criteria and availability.

Intellectual property

The content of this website, including text, graphics, logos, and images, is the property of Option Finance Ltd and is protected by copyright laws. You may not reproduce, distribute, or transmit any content from this website without our prior written consent.

Limitation of liability

To the fullest extent permitted by law, Option Finance Ltd shall not be liable for any loss or damage arising from your use of this website or reliance on any information provided on it. This limitation applies to all damages of any kind, including direct, indirect, incidental, consequential, or punitive damages.

Nothing in these terms excludes or limits any duty or liability we have to you under the Financial Services and Markets Act 2000, the FCA's rules, or any liability that cannot be excluded or limited by law.

External links

This website may contain links to external websites. These links are provided for your convenience only. We have no control over the content of linked websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Data protection

We are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information. For information about cookies, please see our Cookie Policy.

Complaints

If you are unhappy with any aspect of our service, please refer to our Complaints Procedure. We are committed to resolving any issues promptly and fairly.

Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms

We may revise these terms and conditions at any time by updating this page. You should check this page regularly to take notice of any changes. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

Contact us

If you have any questions about these terms, please contact us at [email protected] or write to us at 119A Friar Gate, Derby, Derbyshire, DE1 1EX.